Shared value creation in equivocal CSR environments: a configuration approach

Organizations are increasingly expected by their stakeholders to tackle the "wicked" problems of society. These new pressures have created a highly equivocal corporate social responsibility (CSR) environment whereby firms face competing stakeholder perspectives regarding their CSR strategy...

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Bibliographic Details
Authors: Aronson, Olivia (Author) ; Henriques, Irene (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2023
In: Journal of business ethics
Year: 2023, Volume: 187, Issue: 4, Pages: 713-732
Further subjects:B Shared value creation
B Corporate social responsibility
B Equivocality
B Aufsatz in Zeitschrift
B Configurations
B Corporate entrepreneurship
B Stakeholder engagement
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Summary:Organizations are increasingly expected by their stakeholders to tackle the "wicked" problems of society. These new pressures have created a highly equivocal corporate social responsibility (CSR) environment whereby firms face competing stakeholder perspectives regarding their CSR strategy. To reduce CSR environmental equivocality and determine a CSR strategy, organizations need to effectively and efficiently identify, evaluate, and exploit CSR initiatives to create financial and social value (i.e., shared value). In this paper, we explain how organizations can optimize their shared value creation and promote the construction of intersubjective agreement, which can reduce CSR environmental equivocality. Theory is put forth that explains how the proper alignment of an organization's level of CSR environmental equivocality, which is comprised of varying amounts of "unknowingness," corporate entrepreneurship strategy, which promotes experimentation, and stakeholder engagement process, which facilitates information gathering and dissemination, supports the construction of intersubjective agreement. A typology of organizational shared value creation in equivocal CSR environments with four "ideal types" of organizations - Container, Explorer, Embracer, and Manager - is presented and an organization's choice among and movement between types discussed.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-022-05260-5