How and when ethics-oriented human resource management systems promote organizational citizenship behavior: the moderated mediation of work-family balance and moral attentiveness

Employees' organizational citizenship behavior (OCB) is an important determinant of organizational effectiveness; hence, scholars and practitioners are particularly interested in the factors, mechanisms, and conditions that promote such behaviors. Guided by the ability-motivation-opportunity fr...

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Bibliographic Details
Authors: Shahzad, Khuram (Author) ; Gu, Jun (Author) ; Mitchell, Rebecca (Author) ; Hong, Ying (Author) ; De Sisto, Marco (Author) ; Luo, Yumeng (Author)
Format: Electronic Article
Language:English
Check availability: HBZ Gateway
Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Published: 2025
In: Business ethics quarterly
Year: 2025, Volume: 35, Issue: 3, Pages: 440-475
Further subjects:B Pakistan
B ethics-oriented HRM system
B Aufsatz in Zeitschrift
B moral attentiveness
B Organizational Citizenship Behavior
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520 |a Employees' organizational citizenship behavior (OCB) is an important determinant of organizational effectiveness; hence, scholars and practitioners are particularly interested in the factors, mechanisms, and conditions that promote such behaviors. Guided by the ability-motivation-opportunity framework, we draw on the social cognitive theory of moral thought and action to conceptualize a model that delineates the role of ethics-oriented human resource management (HRM) systems in promoting OCBs through the mediating role of employees’ moral attentiveness. We also refer to the job demands-resources theory to describe the moderating role of work-family balance in the indirect relationship between HRM systems and OCBs. The findings of an experiment involving 157 working adults (Study 1) and a three-wave field survey of 328 employees (Study 2) converge to support the hypothesized direct and indirect (via moral attentiveness) relationships between ethics-oriented HRM systems and OCBs as well as the first-stage moderating role of work-family balance. 
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