How and When Ethics-oriented Human Resource Management Systems Promote Organizational Citizenship Behavior: The Moderated Mediation of Work-Family Balance and Moral Attentiveness

Employees' organizational citizenship behavior (OCB) is an important determinant of organizational effectiveness; hence, scholars and practitioners are particularly interested in the factors, mechanisms, and conditions that promote such behaviors. Guided by the ability-motivation-opportunity fr...

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VerfasserInnen: Shahzad, Khuram (Verfasst von) ; Gu, Jun (Verfasst von) ; Mitchell, Rebecca (Verfasst von) ; Hong, Ying (Verfasst von) ; Sisto, Marco De (Verfasst von) ; Luo, Yumeng (Verfasst von)
Medienart: Elektronisch Aufsatz
Sprache:Englisch
Verfügbarkeit prüfen: HBZ Gateway
Fernleihe:Fernleihe für die Fachinformationsdienste
Veröffentlicht: 2025
In: Business ethics quarterly
Jahr: 2025, Band: 35, Heft: 3, Seiten: 440-475
weitere Schlagwörter:B Pakistan
B ethics-oriented HRM system
B moral attentiveness
B Organizational Citizenship Behavior
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Zusammenfassung:Employees' organizational citizenship behavior (OCB) is an important determinant of organizational effectiveness; hence, scholars and practitioners are particularly interested in the factors, mechanisms, and conditions that promote such behaviors. Guided by the ability-motivation-opportunity framework, we draw on the social cognitive theory of moral thought and action to conceptualize a model that delineates the role of ethics-oriented human resource management (HRM) systems in promoting OCBs through the mediating role of employees’ moral attentiveness. We also refer to the job demands-resources theory to describe the moderating role of work-family balance in the indirect relationship between HRM systems and OCBs. The findings of an experiment involving 157 working adults (Study 1) and a three-wave field survey of 328 employees (Study 2) converge to support the hypothesized direct and indirect (via moral attentiveness) relationships between ethics-oriented HRM systems and OCBs as well as the first-stage moderating role of work-family balance.
ISSN:2153-3326
Enthält:Enthalten in: Business ethics quarterly
Persistent identifiers:DOI: 10.1017/beq.2024.23