In moderation: automation in the digital public sphere
The digital public forum has challenged many of our normative intuitions and assumptions. Many scholars have argued against the idea of free speech as a suitable guide for digital platforms' content policies. This paper has two goals. Firstly, it suggests that there is a version of the free spe...
| Main Author: | |
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| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Interlibrary Loan: | Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany) |
| Published: |
2025
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| In: |
Journal of business ethics
Year: 2025, Volume: 200, Issue: 2, Pages: 325-341 |
| Further subjects: | B
Free Speech
B Automation B Epistemology B Artificial Intelligence B Content moderation B Design B Discourse Analysis B Deliberation B Media and Communication Theory B Algorithms B Digital Ethics B Aufsatz in Zeitschrift B Democracy B Digital and New Media B Digital Sociology |
| Online Access: |
Volltext (lizenzpflichtig) Volltext (lizenzpflichtig) |
| Summary: | The digital public forum has challenged many of our normative intuitions and assumptions. Many scholars have argued against the idea of free speech as a suitable guide for digital platforms' content policies. This paper has two goals. Firstly, it suggests that there is a version of the free speech principle which is suitable for platforms that have adopted a commitment to free speech to guide their content curation strategies. I call it the Principle of Epistemic Resilience. Secondly, it aims to analyze some of the practical implications of the principle. It argues that upholding this principle in the digital public forum requires a comprehensive strategy, including (1) the automated removal and demotion of contents that threaten to cause serious harm; (2) changes to engagement optimization algorithms; and (3) changes to affordances inside the platform. These changes are necessary to create a fertile environment for deliberation, which is crucial to epistemic resilience. If such a comprehensive strategy is absent, platforms may actively undermine the societal value of speech. |
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| ISSN: | 1573-0697 |
| Contains: | Enthalten in: Journal of business ethics
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| Persistent identifiers: | DOI: 10.1007/s10551-024-05912-8 |
