Servicequalität am Telefon: corporate identity im Kundendialog
| Authors: | ; |
|---|---|
| Format: | Print Book |
| Language: | German |
| Subito Delivery Service: | Order now. |
| Check availability: | HBZ Gateway |
| WorldCat: | WorldCat |
| Interlibrary Loan: | Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany) |
| Published: |
Neuwied [u.a.]
Luchterhand
1995
|
| In: | Year: 1995 |
| Standardized Subjects / Keyword chains: | B
Telephoning
/ Service policy
|
| Further subjects: | B
Customer relations
Telephone
B Customer services B Customer relations management |
| Online Access: |
Table of Contents (Publisher) |
| Item Description: | Auch in der 24. Erg. der Losebl.-Ausg.: Poth, Ludwig G.: Marketing Gebundene Erg.-Lfg. zur Losebl.-Ausg. Marketing / hrsg. von Ludwig G. Poth |
|---|---|
| Physical Description: | X, 217 S., graph. Darst., 23 cm |
| ISBN: | 3-472-02145-4 |
