Back into the Fold: The Influence of Offender Amends and Victim Forgiveness on Peer Reintegration

After a transgression has occurred within an organization, a primary concern is the reintegration of the affected parties (namely offenders and victims) back into the organizational community. However, beyond offenders and victims, reintegration depends on the views of organizational peers and their...

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Bibliographic Details
Authors: Gromet, Dena M. (Author) ; Okimoto, Tyler G. (Author)
Format: Electronic Article
Language:English
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Published: Cambridge Univ. Press 2014
In: Business ethics quarterly
Year: 2014, Volume: 24, Issue: 3, Pages: 411-441
Further subjects:B Forgiveness
B amends
B Restorative Justice
B Third parties
B Reintegration
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Summary:After a transgression has occurred within an organization, a primary concern is the reintegration of the affected parties (namely offenders and victims) back into the organizational community. However, beyond offenders and victims, reintegration depends on the views of organizational peers and their desire to interact with these parties. In two studies, we demonstrated that offender amends and victim forgiveness interact to predict peer reintegrative outcomes. We found evidence of backlash against unforgiving victims: Peers wanted to work the least with victims who rejected appropriate amends, thus penalizing them for their failure to contribute to the restoration process. This backlash effect was due to decreased liking of the victim and the perceived failure to repair the offender-victim relationship. These findings demonstrate that peers expect both offenders and victims to do their part to achieve reconciliation following transgression, and both may suffer the consequences of failing to meet peer expectations. Implications for reintegration within organizations are discussed.
ISSN:2153-3326
Contains:Enthalten in: Business ethics quarterly
Persistent identifiers:DOI: 10.5840/beq20147814