Tales from the Front-Line: Examining the Potential of Critical Incident Vignettes
In common with many areas of the business andmanagement curriculum, the case study methodplays a significant role in business ethicseducation. However, case study material incommon use is dominated by well-publicisedincidents of corporate misconduct oftenproviding a limited insight intodecision-maki...
| Main Author: | |
|---|---|
| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Journals Online & Print: | Drawer...
|
| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Published: |
Springer Science + Business Media B. V
2003
|
| In: |
Teaching business ethics
Year: 2003, Volume: 7, Issue: 1, Pages: 55-67 |
| Further subjects: | B
Case studies
B personal reflections B critical incident vignettes |
| Online Access: |
Volltext (lizenzpflichtig) |
| Summary: | In common with many areas of the business andmanagement curriculum, the case study methodplays a significant role in business ethicseducation. However, case study material incommon use is dominated by well-publicisedincidents of corporate misconduct oftenproviding a limited insight intodecision-making affecting front-line stafffacing personal dilemmas in their workinglives. This paper gives examples of, andexamines how, critical incident vignettes(CIVs), derived from the personal reflectionsof students, can provide an alternative totraditional ``disaster style'' corporate cases.CIVs illustrate the real-life ethical dilemmasthat confront front-line employees, oftenoperating in an environment with low-levels ofpersonal autonomy. They also highlight thefactors that contribute to decision-making insuch an environment, the transitory andtransactional nature of many employmentrelationships and the evasion of moralresponsibility to which this can give rise. |
|---|---|
| ISSN: | 1573-1944 |
| Contains: | Enthalten in: Teaching business ethics
|
| Persistent identifiers: | DOI: 10.1023/A:1022631706060 |