Dispute systems design: A preventive approach to ethical conflict in organizations

Questions of ethical behavior have arisen in every culture throughout history. It is important for organizations to anticipate ethical dilemmas before they become crises or disasters. This paper considers an open systems approach to designing practical mechanisms for conflict resolution. It uses the...

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Bibliographic Details
Main Author: Pienta, Darlene A. (Author)
Format: Electronic Article
Language:English
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Published: Proquest 1990
In: International journal of value-based management
Year: 1990, Volume: 3, Issue: 2, Pages: 69-82
Further subjects:B System Design
B Ethical Behavior
B System Approach
B Conflict Resolution
B Open System
Online Access: Volltext (lizenzpflichtig)
Description
Summary:Questions of ethical behavior have arisen in every culture throughout history. It is important for organizations to anticipate ethical dilemmas before they become crises or disasters. This paper considers an open systems approach to designing practical mechanisms for conflict resolution. It uses the BART whistle-blowing incident of 1972 as an example of how a “dispute system design” as developed by Ury, Brett, and Goldberg could have been applied to ethical conflicts and potentially could have resulted in a win-win resolution for both person and organization.
ISSN:1572-8528
Contains:Enthalten in: International journal of value-based management
Persistent identifiers:DOI: 10.1007/BF01732414