Tugging on Heartstrings: Shopping Orientation, Mindset, and Consumer Responses to Cause-Related Marketing

Donating money to a charity based on consumer purchase is referred to as cause-related marketing (CRM). In this research, we profile consumer psychographics for skepticism toward advertising in a CRM context. To be specific, this study investigates whether and how psychological antecedents (i.e., co...

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Détails bibliographiques
Auteurs: Chang, Chun-Tuan (Auteur) ; Cheng, Zhao-Hong (Auteur)
Type de support: Électronique Article
Langue:Anglais
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Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Publié: 2015
Dans: Journal of business ethics
Année: 2015, Volume: 127, Numéro: 2, Pages: 337-350
Sujets non-standardisés:B Consumer skepticism toward advertising
B Cause-related marketing
B Shopping orientation
B Mindset
B Gender
Accès en ligne: Volltext (JSTOR)
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Description
Résumé:Donating money to a charity based on consumer purchase is referred to as cause-related marketing (CRM). In this research, we profile consumer psychographics for skepticism toward advertising in a CRM context. To be specific, this study investigates whether and how psychological antecedents (i.e., consumer shopping orientation and mindset) and gender differences influence consumer skepticism toward advertising. An empirical study was conducted with 291 participants. Structural equation modeling was employed for hypothesis testing. The results suggest that a utilitarian orientation and an individualistic mindset are positively related to skepticism toward advertising, while a hedonic orientation and a collectivistic mindset are negatively related to skepticism toward advertising. Gender differences are also found in the aforementioned relationships. The segmentational approach of gender and psychographics can assist marketers to explain consumer attitudes toward CRM and then to communicate with those CRM advocates better.
ISSN:1573-0697
Contient:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-014-2048-4