The Paradox of Corporate Social Responsibility Standards

The purpose of this paper is to provide a constructive criticism of Corporate Social Responsibility (CSR) standards. After pointing out a number of benefits and limitations in the effectiveness of CSR standards, both from a theoretical point of view and in the light of empirical evidence, we formula...

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Bibliographic Details
Authors: de Colle, Simone (Author) ; Henriques, Adrian (Author) ; Sarasvathy, Saras (Author)
Format: Electronic Article
Language:English
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Published: Springer 2014
In: Journal of business ethics
Year: 2014, Volume: 125, Issue: 2, Pages: 177-191
Further subjects:B Paradox
B American pragmatism
B CSR standards
B Corporate social responsibility
B ISO26000
B Corporate accountability standards
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Summary:The purpose of this paper is to provide a constructive criticism of Corporate Social Responsibility (CSR) standards. After pointing out a number of benefits and limitations in the effectiveness of CSR standards, both from a theoretical point of view and in the light of empirical evidence, we formulate and discuss a Paradox of CSR standards: despite being well-intended, CSR standards can favor the emergence of a thoughtless, blind and blinkered mindset which is counterproductive of their aim of enhancing the social responsibility of the organization. We analyze three problems that might underlie the Paradox—namely the problem of deceptive measurements; the problem of responsibility erosion and the problem of blinkered culture. We apply the philosophical tradition of American Pragmatism to reflect on these issues in relation to different types of existing standards, and conclude by suggesting a number of considerations that could help both CSR standards developers and users to address the Paradox.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-013-1912-y