Market Orientation, Corporate Social Responsibility, and Business Performance

This study examines the moderating effects of corporate social responsibility (CSR) on the association between market orientation and firm performance in the context of an emerging economy. The results from a sample of firms that operate in Dubai indicate that CSR has a synergistic effect on the imp...

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Bibliographic Details
Authors: Ben Brik, Anis (Author) ; Rettab, Belaid (Author) ; Mellahi, Kamel (Author)
Format: Electronic Article
Language:English
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Published: Springer 2011
In: Journal of business ethics
Year: 2011, Volume: 99, Issue: 3, Pages: 307-324
Further subjects:B Corporate social responsibility
B Market orientation
B Resource-based view
B Emerging economies
B Dubai
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Summary:This study examines the moderating effects of corporate social responsibility (CSR) on the association between market orientation and firm performance in the context of an emerging economy. The results from a sample of firms that operate in Dubai indicate that CSR has a synergistic effect on the impact of market orientation on business performance. The results of our research on the moderating effects of CSR on market orientation subsets reveal that although CSR moderates the association between customer orientation and business performance, it does not moderate the association between competitive orientation and inter-functional coordination and performance. The results of this study are discussed, and implications for practitioners and researchers are presented.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-010-0658-z