Dialogue Ethics: Ethical Criteria and Conditions for a Successful Dialogue Between Companies and Societal Actors

Dialogues between companies and actors of society often start as a result of a public scandal or in a situation of crisis. They can lead to short-term public relations activism or to long-term reputation gains. On the basis of cases and of a typology of forms of dialogues, the author develops ethica...

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Bibliographic Details
Main Author: Stückelberger, Christoph 1951- (Author)
Format: Electronic Article
Language:English
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Published: Springer 2009
In: Journal of business ethics
Year: 2009, Volume: 84, Issue: 3, Pages: 329
Further subjects:B Corporate social responsibility
B Dialogue
B Business Ethics
B Conflict Resolution
B Stakeholders
B compromise
Online Access: Volltext (lizenzpflichtig)
Description
Summary:Dialogues between companies and actors of society often start as a result of a public scandal or in a situation of crisis. They can lead to short-term public relations activism or to long-term reputation gains. On the basis of cases and of a typology of forms of dialogues, the author develops ethical criteria and conditions for a successful dialogue – the ethical basis for such criteria being values such as equality, freedom and participation. A special focus is put on challenges that often result from dialogues such as the ethical judgment of compromises. This article proposes ethical criteria to evaluate compromises. This leads to a model of ethical dialogue.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-009-0201-2