Do Firms Practice What They Preach? The Relationship Between Mission Statements and Stakeholder Management

The accuracy of corporate mission statements has not been well explored. In this study, the authors investigate the relationship between mission statement content and stakeholder management actions. Findings indicate that although social issues such as the environment and diversity are less frequent...

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Bibliographic Details
Authors: Bartkus, Barbara R. (Author) ; Glassman, Myron (Author)
Format: Electronic Article
Language:English
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Published: Springer 2008
In: Journal of business ethics
Year: 2008, Volume: 83, Issue: 2, Pages: 207-216
Further subjects:B Social issues
B Mission Statement
B Diversity
B Environment (Art)
B Stakeholder Management
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Description
Summary:The accuracy of corporate mission statements has not been well explored. In this study, the authors investigate the relationship between mission statement content and stakeholder management actions. Findings indicate that although social issues such as the environment and diversity are less frequently included, their mention in mission statements is significantly associated with behaviors regarding these issues. The study found no relationship between firms with mission statements that mention specific stakeholder groups (employees, customers, and community) and behaviors regarding these stakeholders. This suggests that the inclusion of specific stakeholder groups in missions is likely the result of institutional pressures, while specifying social issues in missions is related to policy decisions.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-007-9612-0