Advertising and Knowledge Intermediaries: Managing the Ethical Challenges of Intangibles

In today's business environment, the knowledge-based society, globalisation, and information and communication technologies (ICT) have increased the role of "intangible" values of assets and resources for all industries. As a result there is an increased role for knowledge intermediar...

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Bibliographic Details
Authors: Millar, Carla C. J. M. (Author) ; Choi, Chong Ju (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2003
In: Journal of business ethics
Year: 2003, Volume: 48, Issue: 3, Pages: 267-277
Further subjects:B intangibles
B knowledge intermediaries
B Ethics
B Advertising
B social goods
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Summary:In today's business environment, the knowledge-based society, globalisation, and information and communication technologies (ICT) have increased the role of "intangible" values of assets and resources for all industries. As a result there is an increased role for knowledge intermediaries; one of these, advertising, plays an important role in affecting consumer choice and knowledge. Ethical issues which arise for traditional purveyors of intangibility – cultural industries such as art, music, or film, spread to advertising. Building on our perspective of the measurement of intangibles we propose a new categorisation of types of goods or services, and a framework for identifying some future ethical challenges in today's global knowledge based society.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1023/B:BUSI.0000005788.90079.5d