Measuring Corporate Performance by Building on the Stakeholders Model of Business Ethics
The main thesis guiding the conceptual development of our corporate performance measurement model is that business success – defined as long-term survival and growth – is determined by relationship quality (1) among the various organizational departments (internal stakeholders), (2) between internal...
| Main Author: | |
|---|---|
| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Journals Online & Print: | Drawer...
|
| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Published: |
Springer Science + Business Media B. V
2002
|
| In: |
Journal of business ethics
Year: 2002, Volume: 35, Issue: 3, Pages: 143-162 |
| Further subjects: | B
stakeholders theory
B quality-of-life studies B Business Ethics B corporate performance B relationship marketing B Corporate Social Performance B corporate performance measurement |
| Online Access: |
Volltext (JSTOR) Volltext (lizenzpflichtig) |
MARC
| LEADER | 00000naa a22000002 4500 | ||
|---|---|---|---|
| 001 | 1785616897 | ||
| 003 | DE-627 | ||
| 005 | 20220112043545.0 | ||
| 007 | cr uuu---uuuuu | ||
| 008 | 220112s2002 xx |||||o 00| ||eng c | ||
| 024 | 7 | |a 10.1023/A:1013856421897 |2 doi | |
| 035 | |a (DE-627)1785616897 | ||
| 035 | |a (DE-599)KXP1785616897 | ||
| 040 | |a DE-627 |b ger |c DE-627 |e rda | ||
| 041 | |a eng | ||
| 084 | |a 1 |2 ssgn | ||
| 100 | 1 | |a Sirgy, M. Joseph |e VerfasserIn |4 aut | |
| 245 | 1 | 0 | |a Measuring Corporate Performance by Building on the Stakeholders Model of Business Ethics |
| 264 | 1 | |c 2002 | |
| 336 | |a Text |b txt |2 rdacontent | ||
| 337 | |a Computermedien |b c |2 rdamedia | ||
| 338 | |a Online-Ressource |b cr |2 rdacarrier | ||
| 520 | |a The main thesis guiding the conceptual development of our corporate performance measurement model is that business success – defined as long-term survival and growth – is determined by relationship quality (1) among the various organizational departments (internal stakeholders), (2) between internal and external stakeholders, and (3) between internal and distal stakeholders. Relationship quality among internal stakeholders is conceptualized and operationalized in terms of internal service quality. Relationship quality between internal and external stakeholders is conceptualized and operationalized in terms of external service quality. Relationship quality between internal and distal stakeholders is conceptualized and operationalized in terms of company goodwill. Thus, corporate performance of manufacturing firms can be measured by a survey of representatives of internal, external, and distal stakeholders. Corporate strategies can be developed as a direct function of strengths and weaknesses uncovered by corporate performance measurement. | ||
| 601 | |a Performance | ||
| 601 | |a Stakeholder | ||
| 650 | 4 | |a stakeholders theory | |
| 650 | 4 | |a relationship marketing | |
| 650 | 4 | |a quality-of-life studies | |
| 650 | 4 | |a Corporate Social Performance | |
| 650 | 4 | |a corporate performance measurement | |
| 650 | 4 | |a corporate performance | |
| 650 | 4 | |a Business Ethics | |
| 773 | 0 | 8 | |i Enthalten in |t Journal of business ethics |d Dordrecht [u.a.] : Springer Science + Business Media B.V, 1982 |g 35(2002), 3, Seite 143-162 |h Online-Ressource |w (DE-627)270937129 |w (DE-600)1478688-6 |w (DE-576)121465284 |x 1573-0697 |7 nnns |
| 773 | 1 | 8 | |g volume:35 |g year:2002 |g number:3 |g pages:143-162 |
| 856 | |3 Volltext |u http://www.jstor.org/stable/25074666 |x JSTOR | ||
| 856 | 4 | 0 | |u https://doi.org/10.1023/A:1013856421897 |x Resolving-System |z lizenzpflichtig |3 Volltext |
| 935 | |a mteo | ||
| 936 | u | w | |d 35 |j 2002 |e 3 |h 143-162 |
| 951 | |a AR | ||
| ELC | |a 1 | ||
| ITA | |a 1 |t 1 | ||
| LOK | |0 000 xxxxxcx a22 zn 4500 | ||
| LOK | |0 001 4033675760 | ||
| LOK | |0 003 DE-627 | ||
| LOK | |0 004 1785616897 | ||
| LOK | |0 005 20220112043545 | ||
| LOK | |0 008 220112||||||||||||||||ger||||||| | ||
| LOK | |0 035 |a (DE-Tue135)IxTheo#2021-12-30#2DAC577B83C2BC15A9AE4E12E609C82B3368908C | ||
| LOK | |0 040 |a DE-Tue135 |c DE-627 |d DE-Tue135 | ||
| LOK | |0 092 |o n | ||
| LOK | |0 852 |a DE-Tue135 | ||
| LOK | |0 852 1 |9 00 | ||
| LOK | |0 866 |x JSTOR#http://www.jstor.org/stable/25074666 | ||
| LOK | |0 935 |a ixzs |a ixrk |a zota | ||
| ORI | |a SA-MARC-ixtheoa001.raw | ||