Virtuous Responses to Organizational Crisis: Aaron Feuerstein and Milt Colt

This study examines two recent cases of ethical responses to crisis management; the 1995 fire at Malden Mills and Aaron Feuerstein's response, and a 1998 fire at Cole Hardwoods, followed by the response of CEO Milt Cole. The authors describe these crises, the responses of Feuerstein and Cole, t...

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Bibliographic Details
Published in:Journal of business ethics
Authors: Seeger, Matthew W. (Author) ; Ulmer, Robert R. (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2001
In: Journal of business ethics
Further subjects:B Corporate social responsibility
B Crisis Management
B organizational crisis
B entrepreneurial ethics
B Virtue Ethics
Online Access: Volltext (JSTOR)
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Description
Summary:This study examines two recent cases of ethical responses to crisis management; the 1995 fire at Malden Mills and Aaron Feuerstein's response, and a 1998 fire at Cole Hardwoods, followed by the response of CEO Milt Cole. The authors describe these crises, the responses of Feuerstein and Cole, their motivations and the impact on crisis stakeholders using the principles of virtue ethics and effective crisis management. What emerges is set of post-crisis virtues grounded in values of corporate social responsibility and entrepreneurial ethics. These include virtues of immediacy of response, supportiveness of victims, and rebuilding and renewal.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1023/A:1010759319845