Ethical Issues in Electronic Performance Monitoring: A Consideration of Deontological and Teleological Perspectives

Extensive and growing use of electronic performance monitoring in organizations has resulted in considerable debate. Advocates of electronic monitoring approach the debate in teleological terms arguing that monitoring benefits organizations, customers, and society. Its critics approach the issue in...

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Bibliographic Details
Main Author: Alder, G. Stoney (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 1998
In: Journal of business ethics
Year: 1998, Volume: 17, Issue: 7, Pages: 729-743
Further subjects:B Ethical Issue
B Considerable Debate
B Monitoring System
B Economic Growth
B Performance Monitoring
Online Access: Volltext (JSTOR)
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Summary:Extensive and growing use of electronic performance monitoring in organizations has resulted in considerable debate. Advocates of electronic monitoring approach the debate in teleological terms arguing that monitoring benefits organizations, customers, and society. Its critics approach the issue in deontological terms countering that monitoring is dehumanizing, invades worker privacy, increases stress and worsens health, and decreases work-life quality. In contrast to this win-lose approach, this paper argues that an approach which emphasizes communication in the design and implementation of monitoring systems offers a win-win solution that should satisfy both deontological and teleological ethicists.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1023/A:1005776615072