Exploring the contextual and individual factors on ethical decision making of salespeople

This paper studies how salespeople make ethical decisions. For this purpose a structural model has been developed which configures how the organization's environment, the organizations's climate, and personality traits affect ethical decision making. Internal communication and the choice o...

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Bibliographic Details
Authors: Verbeke, Willem (Author) ; Ouwerkerk, Cok (Author) ; Peelen, Ed (Author)
Format: Electronic Article
Language:English
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Published: Springer 1996
In: Journal of business ethics
Year: 1996, Volume: 15, Issue: 11, Pages: 1175-1187
Further subjects:B Decision Making
B Personality Trait
B Internal Communication
B Control System
B Economic Growth
Online Access: Volltext (JSTOR)
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Description
Summary:This paper studies how salespeople make ethical decisions. For this purpose a structural model has been developed which configures how the organization's environment, the organizations's climate, and personality traits affect ethical decision making. Internal communication and the choice of a control system especially affect ethical decision making. Internal communication also affects the attraction of salespeople with unethical personality traits (Machiavellism), while the control system affects the ethical climate. Ethical climate and salespeople's personality traits also affect the ethical decision making. In fact the study shows that ethical decision making can be influenced by management.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/BF00412816