The ethics of business intelligence

A review of the strategic management, policy, information management, and the marketing literature reveals that many large and medium sized companies now collect and use business intelligence. The number of firms engaging in these activities is increasing rapidly., While the “whys” and “hows” of thi...

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Bibliographic Details
Authors: Schultz, Norman O. (Author) ; Collins, Allison B. (Author) ; McCulloch, Michael (Author)
Format: Electronic Article
Language:English
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Published: Springer 1994
In: Journal of business ethics
Year: 1994, Volume: 13, Issue: 4, Pages: 305-314
Further subjects:B Sensitive Area
B Strategic Management
B Information Management
B Economic Growth
B Marketing
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Description
Summary:A review of the strategic management, policy, information management, and the marketing literature reveals that many large and medium sized companies now collect and use business intelligence. The number of firms engaging in these activities is increasing rapidly., While the “whys” and “hows” of this practice have been discussed in the academic and professional literature, the ethics of intelligence gathering have not been adequately discussed in a public forum. This paper is intended to generate discussion by advancing criteria which could be used as the basis for judging actions of those involved in business intelligence and for creating reasonable policies in this sensitive area of practice.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/BF00871677