Ethics of managing interpersonal conflict in organizations

Although managers spend over twenty percent of their time in conflict management, organization theorists have provided very few guidelines to help them do their job ethically. This paper attempts to provide some guidelines so that organizational members can use the styles of handling interpersonal c...

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Bibliographic Details
Published in:Journal of business ethics
Authors: Rahim, M. Afzalur (Author) ; Garrett, Jan Edward (Author) ; Buntzman, Gabriel F. (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 1992
In: Journal of business ethics
Further subjects:B Interpersonal Conflict
B Conflict Management
B Organizational Member
B Economic Growth
B Organization Theorist
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Description
Summary:Although managers spend over twenty percent of their time in conflict management, organization theorists have provided very few guidelines to help them do their job ethically. This paper attempts to provide some guidelines so that organizational members can use the styles of handling interpersonal conflict, such as integrating, obliging, dominating, avoiding, and compromising, with their superiors, subordinates, and peers ethically and effectively. It has been argued in this paper that, in general, each style of handling interpersonal conflict is appropriate if it is used to attain organization's proper end.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/BF00870554