White collar productivity: The search for the holy grail

The search for increased productivity has led to a great many claims about how it might be accomplished. Nowhere have the claims been more brazen and yet less well supported empirically than those made on behalf of the technologies designed to support office work. The paper examines some of the argu...

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Bibliographic Details
Main Author: Conrath, David W. (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 1984
In: Journal of business ethics
Year: 1984, Volume: 3, Issue: 1, Pages: 29-33
Further subjects:B Holy Grail
B Office Work
B Great Efficiency
B Economic Growth
B White Collar
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Summary:The search for increased productivity has led to a great many claims about how it might be accomplished. Nowhere have the claims been more brazen and yet less well supported empirically than those made on behalf of the technologies designed to support office work. The paper examines some of the arguments and claims made, suggesting that most of them are off target. While the new technologies may be of substantial value, the emphasis should beon increased effectiveness, not on greater efficiency. Only then are the visions of the future likely to be fulfilled.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/BF00381710