Trust erosion during industry-wide crises: the central role of consumer legitimacy judgement

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Bibliographic Details
Authors: Chen, Shijiao (Author) ; Zhang, Jing A. (Author) ; Gao, Hongzhi (Author) ; Yang, Zhilin (Author) ; Mather, Damien (Author)
Format: Electronic Article
Language:English
Check availability: HBZ Gateway
Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Published: 2022
In: Journal of business ethics
Year: 2022, Volume: 175, Issue: 1, Pages: 95-116
Further subjects:B Corporate misconduct
B Industry trust
B Aufsatz in Zeitschrift
B Industry-wide crisis
B Consumer legitimacy judgement
B Institutions
Online Access: Volltext (lizenzpflichtig)
Volltext (lizenzpflichtig)
Description
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-020-04588-0