Apology and Restitution: Offender Accountability Responses Influence Victim Empathy and Forgiveness:

Two experiments (N = 487) tested the effects of receiving an apology (absent, present) and restitution (absent, present) in imagery of a one-sided transgression and common property crime, a burglary scenario. Within a framework of accountability, apology and restitution represent relationally respon...

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Bibliographic Details
Published in:Journal of psychology and theology
Authors: Witvliet, Charlotte V. O. (Author) ; Berry, Jack W. (Author) ; Root Luna, Lindsey (Author) ; Tsang, Jo-Ann (Author) ; Van Tongeren, Daryl R. (Author) ; Wade, Nathaniel ca. 20./21. Jh. (Author) ; Worthington, Everett L. 1946- (Author)
Format: Electronic Article
Language:English
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Published: Sage Publishing [2020]
In: Journal of psychology and theology
Standardized Subjects / Keyword chains:B Excuse / Compensation / Victim (Social psychology) / Forgiveness
IxTheo Classification:NCA Ethics
ZD Psychology
Online Access: Volltext (Verlag)
Volltext (doi)
Description
Summary:Two experiments (N = 487) tested the effects of receiving an apology (absent, present) and restitution (absent, present) in imagery of a one-sided transgression and common property crime, a burglary scenario. Within a framework of accountability, apology and restitution represent relationally responsive responsibility-taking and repair efforts by a perpetrator. Experiments 1 and 2 found that a thorough apology and restitution each decreased unforgiveness while eliciting increased empathy and forgiveness from student and community samples, respectively. Experiment 2 found that a custody condition consistent with a perpetrator’s willing accountability for wrongdoing (i.e., spontaneous confession with surrender) decreased unforgiveness while increasing empathy and forgiveness in comparison to a custody condition in which the offender was being held accountable externally (involuntary apprehension) or a no-custody control condition. This experimental evidence points to offender accountability efforts through apology, restitution, and surrender as important for decreasing victims’ unforgiving motivations and promoting their empathy and forgiveness.
ISSN:2328-1162
Contains:Enthalten in: Journal of psychology and theology
Persistent identifiers:DOI: 10.1177/0091647120915181