Prosocial compensation following a service failure: fulfilling an organization's ethical and philanthropic responsibilities
| Authors: | ; ; ; |
|---|---|
| Format: | Electronic Review |
| Language: | English |
| Check availability: | HBZ Gateway |
| Interlibrary Loan: | Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany) |
| Published: |
2020
|
| In: |
Journal of business ethics
Year: 2020, Volume: 162, Issue: 1, Pages: 123-147 |
| Further subjects: | B
Book review
B Justice Theory B Service guarantee B Aufsatz in Zeitschrift B Prosocial compensation B Signaling theory B Corporate Philanthropy |
| Online Access: |
Presumably Free Access Volltext (lizenzpflichtig) Volltext (lizenzpflichtig) |
| ISSN: | 1573-0697 |
|---|---|
| Contains: | Enthalten in: Journal of business ethics
|
| Persistent identifiers: | DOI: 10.1007/s10551-018-3992-1 |