Conflicts and conflict regulation in hospices: nurses’ perspectives: results of a qualitative study in three German hospices
The present article considers conflicts and conflict regulation in hospices. The authors carried out a qualitative study in three hospices in North Rhine-Westphalia, Germany, to explore how conflicts arise and how conflict regulation proceeds. Hospice nurses should act according to a set of ethical...
Authors: | ; |
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Format: | Electronic Article |
Language: | English |
Check availability: | HBZ Gateway |
Journals Online & Print: | |
Fernleihe: | Fernleihe für die Fachinformationsdienste |
Published: |
HeinOnline
2013
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In: |
Medicine, health care and philosophy
Year: 2013, Volume: 16, Issue: 4, Pages: 709-718 |
Online Access: |
Volltext (doi) Volltext (kostenfrei) |
Summary: | The present article considers conflicts and conflict regulation in hospices. The authors carried out a qualitative study in three hospices in North Rhine-Westphalia, Germany, to explore how conflicts arise and how conflict regulation proceeds. Hospice nurses should act according to a set of ethical codes, to mission statements of the institution and to professional standards of care. In practice the subjective interpretations of codes and/or models concerning questions of care are causes of conflicts among nurses, with doctors, patients and family members. The management has two choices to react to these conflicts. It can either tolerate the conflicts, as long as they do not disturb the daily routine. Or it can increase the degree of organisation by integrating the different viewpoints into its own program and/or by restructuring its organisational units. |
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Item Description: | Literaturangaben Gesehen am 11.11.2019 |
ISSN: | 1572-8633 |
Contains: | Enthalten in: Medicine, health care and philosophy
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Persistent identifiers: | DOI: 10.1007/s11019-012-9459-8 |