Discussing a balanced scorecard for one local independent New Zealand church

This article explores internal discussions of a performance measurement tool called the balanced scorecard (BSC) for potential application in a suburban church. Interviews were conducted with church leaders exploring issues they face if a BSC was adopted to assess church performance. A significant f...

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Detalhes bibliográficos
Authors: Yahanpath, Noel (Author) ; Burns, Edgar A. (Author) ; Pacheco, Philip (Author)
Tipo de documento: Recurso Electrónico Artigo
Idioma:Inglês
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Publicado em: International Association of Management, Spirituality & Religion [2018]
Em: Journal of management, spirituality & religion
Ano: 2018, Volume: 15, Número: 1, Páginas: 1-19
Classificações IxTheo:KBS Austrália
RB Ministério eclesiástico
RG Pastoral
ZA Ciências sociais
Outras palavras-chave:B spiritual leadership
B Balanced scorecard, BSC
B church business models
B Mission Statement
B organizational purpose
Acesso em linha: Volltext (Resolving-System)
Volltext (doi)
Descrição
Resumo:This article explores internal discussions of a performance measurement tool called the balanced scorecard (BSC) for potential application in a suburban church. Interviews were conducted with church leaders exploring issues they face if a BSC was adopted to assess church performance. A significant finding was the difficulty church leaders had incorporating a finance perspective into their organizational thinking as a performance measurement factor because of the church's primary focus and function as not-for-profit orientation to spiritual mission. This article argues churches like other organizations need a performance measurement tool, such as a BSC, to regularly monitor their organizational well-being, if they are to survive in a highly competitive and complex environment, even as non-commercial institutions with transcendent goals. The findings suggest the value for churches incorporating a finance perspective in measuring performance since finance sets the possibilities for the sustainability of the organization, even though religious or faith-based objectives are themselves not financial.
ISSN:1942-258X
Obras secundárias:Enthalten in: Journal of management, spirituality & religion
Persistent identifiers:DOI: 10.1080/14766086.2017.1338612