Discussing a balanced scorecard for one local independent New Zealand church

This article explores internal discussions of a performance measurement tool called the balanced scorecard (BSC) for potential application in a suburban church. Interviews were conducted with church leaders exploring issues they face if a BSC was adopted to assess church performance. A significant f...

Full description

Saved in:  
Bibliographic Details
Authors: Yahanpath, Noel (Author) ; Burns, Edgar A. (Author) ; Pacheco, Philip (Author)
Format: Electronic Article
Language:English
Check availability: HBZ Gateway
Journals Online & Print:
Drawer...
Fernleihe:Fernleihe für die Fachinformationsdienste
Published: International Association of Management, Spirituality & Religion [2018]
In: Journal of management, spirituality & religion
Year: 2018, Volume: 15, Issue: 1, Pages: 1-19
IxTheo Classification:KBS Australia; Oceania
RB Church office; congregation
RG Pastoral care
ZA Social sciences
Further subjects:B spiritual leadership
B Balanced scorecard, BSC
B church business models
B Mission Statement
B organizational purpose
Online Access: Volltext (Resolving-System)
Volltext (doi)
Description
Summary:This article explores internal discussions of a performance measurement tool called the balanced scorecard (BSC) for potential application in a suburban church. Interviews were conducted with church leaders exploring issues they face if a BSC was adopted to assess church performance. A significant finding was the difficulty church leaders had incorporating a finance perspective into their organizational thinking as a performance measurement factor because of the church's primary focus and function as not-for-profit orientation to spiritual mission. This article argues churches like other organizations need a performance measurement tool, such as a BSC, to regularly monitor their organizational well-being, if they are to survive in a highly competitive and complex environment, even as non-commercial institutions with transcendent goals. The findings suggest the value for churches incorporating a finance perspective in measuring performance since finance sets the possibilities for the sustainability of the organization, even though religious or faith-based objectives are themselves not financial.
ISSN:1942-258X
Contains:Enthalten in: Journal of management, spirituality & religion
Persistent identifiers:DOI: 10.1080/14766086.2017.1338612