Francis, R. G., & Stone, R. C. (1956). Service and procedure in bureaucracy: A case study. Univ. of Minnesota Press.
Cita Chicago Style (17a ed.)Francis, Roy G., y Robert Clarence Stone. Service and Procedure in Bureaucracy: A Case Study. Minneapolis, Minn: Univ. of Minnesota Press, 1956.
Cita MLA (9a ed.)Francis, Roy G., y Robert Clarence Stone. Service and Procedure in Bureaucracy: A Case Study. Univ. of Minnesota Press, 1956.
Precaución: Estas citas no son 100% exactas.