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1 |
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|a Reichheld, Frederick F.
|4 aut
|
| 240 |
1 |
4 |
|a The loyalty effect <dt.>
|
| 245 |
1 |
4 |
|a Der Loyalitäts-Effekt
|b die verborgene Kraft hinter Wachstum, Gewinnen und Unternehmenswert
|c Frederick F. Reichheld
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| 263 |
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|a Gb. : ca. DM 78.00, ca. sfr 73.00, ca. S 569.00
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1 |
|a Frankfurt/Main
|a New York
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|c 1997
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|a 368 S.
|b graph. Darst.
|c 24 cm
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|a Text
|b txt
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|a ohne Hilfsmittel zu benutzen
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|a Literaturverz. S. 366 - 368
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|a Verborgenheit
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|a Wachstum
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|a Reichheld, Frederick F.
|t The loyalty effect <dt.>
|
| 700 |
1 |
2 |
|a Reichheld, Frederick F.
|t The loyality effect <dt.>
|
| 787 |
0 |
8 |
|i Rezensiert in
|a Haughey, John C.
|t The Loyalty Effect
|d 1997
|w (DE-627)1824191383
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| 856 |
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2 |
|u http://www.gbv.de/dms/hbz/toc/ht007528438.pdf
|m V:DE-605
|q pdf/application
|v 2008-11-15
|x Verlag
|y Inhaltsverzeichnis
|3 Inhaltsverzeichnis
|7 1
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| 935 |
|
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|i Blocktest
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| 936 |
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|a QP 300
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|k Unternehmensführung
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|k Wirtschaftswissenschaften
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|k Aufbauelemente des Unternehmens
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|a BO
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| ELC |
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|b 1
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| ORI |
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|a SA-MARC-ixtheo_oa001.raw
|
| STA |
0 |
0 |
|a Co-worker,Employee,Customer loyalty programs,Ínvestor
|
| STB |
0 |
0 |
|a Collaborateur,Personnel,Subordonné,Personnel,Subordonné,Consommateurs -- Fidélisation,Investisseur
|
| STC |
0 |
0 |
|a Colaborador,Inversor
|
| STD |
0 |
0 |
|a Investitore,Personale,Collaboratori,Dipendenti,Collaboratori,Dipendenti
|
| STE |
0 |
0 |
|a 雇员,同事,职员
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| STF |
0 |
0 |
|a 僱員,同事,職員,忠诚度管理
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| STG |
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|a Colaborador,Investidor
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| STH |
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0 |
|a Инвестор,Сотрудник
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| STI |
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|a Επενδυτής,Εργαζόμενος,Υπάλληλος
|
| SYG |
0 |
0 |
|a Personal , Investoren
|
