RT Article T1 Cost of Vagueness: Stakeholders' Responses to Firms' ESG Information JF Journal of business ethics VO 202 IS 3 SP 543 OP 566 A1 He, Hongbo A1 Chen, Yiqing A1 Guo, Ruiqi A1 He, Lerong A1 Wan, Hong A2 Chen, Yiqing A2 Guo, Ruiqi A2 He, Lerong A2 Wan, Hong LA English YR 2025 UL https://ixtheo.de/Record/1944996621 AB This paper examines the reactions of stakeholders to firms' ESG information and how these reactions impact firms’ financial performance. We further explore how firms' ESG performance and public attention moderate these relationships. Using a longitudinal dataset of Chinese listed firms from 2014 to 2023, we find that firms with vague ESG information are associated with increased financing constraints, diminished brand value, and reduced government environmental subsidies. Interestingly, these negative consequences are milder in firms with unusually poor ESG performance. Our findings also reveal that stakeholders' adverse responses deteriorate these firms' future performance. Moreover, public attention as an information intermediary is a double-edged sword: heightened public scrutiny alleviates stakeholders' negative reactions to vague ESG information but intensifies them when a firm's ESG performance is extremely poor. These results remain robust across alternative measures, models, and sample selection treatments. Overall, our study demonstrates that vague ESG information elicits adverse responses from stakeholders and weakens firm performance. These effects, however, are contingent upon a firm's ESG performance and the level of public attention it receives. K1 D21 K1 ESG information K1 ESG performance K1 Financial Performance K1 M14 K1 M41 K1 Public attention K1 Stakeholders' responses DO 10.1007/s10551-025-06001-0