Salespeople Moral Disengagement and Duty Orientation: Examining the Influence of Peers' Unethical Behavior and Customer Incivility

Moral disengagement among salespeople is a psychological mechanism that enables individuals to rationalize unethical behavior, often in response to competitive pressures and organizational demands. This study examines how salespeople's moral disengagement affects their sense of duty orientation...

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Autori: Gupta, Bindu (Autore) ; Dhoopar, Aastha (Autore) ; Singh, Rakesh Kumar (Autore) ; Puri, Sandeep (Autore)
Tipo di documento: Elettronico Articolo
Lingua:Inglese
Verificare la disponibilità: HBZ Gateway
Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Pubblicazione: 2025
In: Journal of business ethics
Anno: 2025, Volume: 202, Fascicolo: 3, Pagine: 631-646
Altre parole chiave:B Customer incivility
B Salespeople
B Peers' unethical behavior
B Duty orientation
B Moral Disengagement
Accesso online: Volltext (lizenzpflichtig)