RT Article
T1 (In)vulnerable managers in an immigration context
JF Journal of business ethics
VO 194
IS 4
SP 845
OP 859
A1 Kivijärvi, Marke
A1 Okkonen, Ida
A1 Siltaoja, Marjo
A2 Okkonen, Ida
A2 Siltaoja, Marjo
LA English
YR 2024
UL https://ixtheo.de/Record/1906754160
AB Our study examines managerial vulnerability in a bureaucratic context, namely in Finnish immigration centres. We bring a care ethics perspective to the study of vulnerability and address how managers navigate relationships with vulnerable clients and their own vulnerability. Based on empirical data collected through interviews with immigration centre managers, we show how managers negotiated their (in)vulnerability through two alternating positionalities: (1) professionalism, through which they seek to control negative emotions in order to manage their own experiences of vulnerability and affective relationships with clients, and (2) temporal disconformity, which provides space to engage and manage with a variety of emotions and manoeuvre bureaucratic professional norms. Our study then contributes to the literature on managerial work by demonstrating how managers cope with their vulnerable selves and how different notions of care emerge in complex, ethically sensitive managerial situations.
K1 (In)vulnerability
K1 ethics of care
K1 Immigration centre managers
K1 Aufsatz in Zeitschrift
DO 10.1007/s10551-024-05771-3