Consumer Sovereignty and the Ethics of Recognition

The rising prominence of consumer sovereignty, wherein businesses prioritize customers as kings, presents complex ethical dilemmas. This paper delves into the ethical implications of consumer sovereignty by examining the lack of recognition to which service workers are subjected in their interaction...

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Bibliographic Details
Authors: Bhatnagar, Kushagra (Author) ; Cayla, Julien (Author) ; Dion, Delphine (Author) ; Fuschillo, Gregorio (Author)
Format: Electronic Article
Language:English
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Published: Springer 2024
In: Journal of business ethics
Year: 2024, Volume: 192, Issue: 1, Pages: 1-19
Further subjects:B Dignity
B Service work
B Customer interactions
Online Access: Volltext (lizenzpflichtig)