Does a lack of emotions make chatbots unfit to be psychotherapists?
Mental health chatbots (MHCBs) designed to support individuals in coping with mental health issues are rapidly advancing. Currently, these MHCBs are predominantly used in commercial rather than clinical contexts, but this might change soon. The question is whether this use is ethically desirable. Th...
| Authors: | ; ; ; ; |
|---|---|
| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Journals Online & Print: | Drawer...
|
| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Published: |
Wiley-Blackwell
2024
|
| In: |
Bioethics
Year: 2024, Volume: 38, Issue: 6, Pages: 503-510 |
| IxTheo Classification: | NBE Anthropology NCJ Ethics of science ZD Psychology ZG Media studies; Digital media; Communication studies |
| Further subjects: | B
Countertransference
B Artificial Intelligence B chatbots B Mental Health B Empathy B quality of care |
| Online Access: |
Volltext (kostenfrei) Volltext (kostenfrei) |
MARC
| LEADER | 00000caa a22000002 4500 | ||
|---|---|---|---|
| 001 | 1890856088 | ||
| 003 | DE-627 | ||
| 005 | 20240612112322.0 | ||
| 007 | cr uuu---uuuuu | ||
| 008 | 240607s2024 xx |||||o 00| ||eng c | ||
| 024 | 7 | |a 10.1111/bioe.13299 |2 doi | |
| 035 | |a (DE-627)1890856088 | ||
| 035 | |a (DE-599)KXP1890856088 | ||
| 040 | |a DE-627 |b ger |c DE-627 |e rda | ||
| 041 | |a eng | ||
| 084 | |a 1 |2 ssgn | ||
| 100 | 1 | |a Rahsepar Meadi, Mehrdad |e VerfasserIn |4 aut | |
| 245 | 1 | 0 | |a Does a lack of emotions make chatbots unfit to be psychotherapists? |
| 264 | 1 | |c 2024 | |
| 336 | |a Text |b txt |2 rdacontent | ||
| 337 | |a Computermedien |b c |2 rdamedia | ||
| 338 | |a Online-Ressource |b cr |2 rdacarrier | ||
| 520 | |a Mental health chatbots (MHCBs) designed to support individuals in coping with mental health issues are rapidly advancing. Currently, these MHCBs are predominantly used in commercial rather than clinical contexts, but this might change soon. The question is whether this use is ethically desirable. This paper addresses a critical yet understudied concern: assuming that MHCBs cannot have genuine emotions, how this assumption may affect psychotherapy, and consequently the quality of treatment outcomes. We argue that if MHCBs lack emotions, they cannot have genuine (affective) empathy or utilise countertransference. Consequently, this gives reason to worry that MHCBs are (a) more liable to harm and (b) less likely to benefit patients than human therapists. We discuss some responses to this worry and conclude that further empirical research is necessary to determine whether these worries are valid. We conclude that, even if these worries are valid, it does not mean that we should never use MHCBs. By discussing the broader ethical debate on the clinical use of chatbots, we point towards how further research can help us establish ethical boundaries for how we should use mental health chatbots. | ||
| 601 | |a Chatbot | ||
| 650 | 4 | |a quality of care | |
| 650 | 4 | |a Mental Health | |
| 650 | 4 | |a Empathy | |
| 650 | 4 | |a Countertransference | |
| 650 | 4 | |a chatbots | |
| 650 | 4 | |a Artificial Intelligence | |
| 652 | |a NBE:NCJ:ZD:ZG | ||
| 700 | 1 | |a Bernstein, Justin S. |e VerfasserIn |4 aut | |
| 700 | 1 | |a Batelaan, Neeltje |e VerfasserIn |4 aut | |
| 700 | 1 | |a van Balkom, Anton J. L. M. |e VerfasserIn |4 aut | |
| 700 | 1 | |a Metselaar, Suzanne |e VerfasserIn |4 aut | |
| 773 | 0 | 8 | |i Enthalten in |t Bioethics |d Oxford [u.a.] : Wiley-Blackwell, 1987 |g 38(2024), 6, Seite 503-510 |h Online-Ressource |w (DE-627)271596708 |w (DE-600)1480658-7 |w (DE-576)078707986 |x 1467-8519 |7 nnns |
| 773 | 1 | 8 | |g volume:38 |g year:2024 |g number:6 |g pages:503-510 |
| 856 | 4 | 0 | |u https://doi.org/10.1111/bioe.13299 |x Resolving-System |z kostenfrei |3 Volltext |
| 856 | 4 | 0 | |u https://onlinelibrary.wiley.com/doi/abs/10.1111/bioe.13299 |x Verlag |z kostenfrei |3 Volltext |
| 912 | |a NOMM | ||
| 935 | |a mteo | ||
| 951 | |a AR | ||
| ELC | |a 1 | ||
| ITA | |a 1 |t 1 | ||
| LOK | |0 000 xxxxxcx a22 zn 4500 | ||
| LOK | |0 001 4535550131 | ||
| LOK | |0 003 DE-627 | ||
| LOK | |0 004 1890856088 | ||
| LOK | |0 005 20240702145341 | ||
| LOK | |0 008 240607||||||||||||||||ger||||||| | ||
| LOK | |0 035 |a (DE-Tue135)IxTheo#2024-06-06#E955593EF77A429A0DA8E8429F4B791A000E1738 | ||
| LOK | |0 040 |a DE-Tue135 |c DE-627 |d DE-Tue135 | ||
| LOK | |0 092 |o n | ||
| LOK | |0 852 |a DE-Tue135 | ||
| LOK | |0 852 1 |9 00 | ||
| LOK | |0 935 |a ixzs |a zota | ||
| LOK | |0 936ln |0 1764172264 |a ZG | ||
| LOK | |0 936ln |0 144205168X |a NBE | ||
| LOK | |0 936ln |0 1442053747 |a ZD | ||
| LOK | |0 936ln |0 1550736582 |a NCJ | ||
| OAS | |a 1 | ||
| ORI | |a TA-MARC-ixtheoa001.raw | ||
| REL | |a 1 | ||
| SUB | |a REL | ||