Formal ethics, content ethics and relational ethics: three approaches to constructing ethical sales cultures and identities in retail banking
Following the global financial crisis, banks have become more regulated to advance ethical sales cultures throughout the sector. Based on case studies of three retail banks, we find that they construct the "appropriate advisor" in different ways. Inspired by Bakhtin's work on ethics,...
| Authors: | ; |
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| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Journals Online & Print: | Drawer...
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| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Published: |
Springer
2024
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| In: |
Journal of business ethics
Year: 2024, Volume: 189, Issue: 2, Pages: 269-286 |
| Further subjects: | B
Ethical sales culture
B Alignment B Ethical closure B Ethical openness B Aufsatz in Zeitschrift B Formal ethic B Relational ethic B Bakhtin B Identity B Answerability B Content ethic |
| Online Access: |
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