Applicants' fairness perceptions of algorithm-driven hiring procedures

Despite the rapid adoption of technology in human resource departments, there is little empirical work that examines the potential challenges of algorithmic decision-making in the recruitment process. In this paper, we take the perspective of job applicants and examine how they perceive the use of a...

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Autores principales: Lavanchy, Maude (Autor) ; Reichert, Patrick (Autor) ; Narayanan, Jayanth (Autor) ; Savani, Krishna (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
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Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Publicado: 2023
En: Journal of business ethics
Año: 2023, Volumen: 188, Número: 1, Páginas: 125-150
Otras palabras clave:B Applicant reactions to selection
B O15
B Algorithms
B Selection
B Aufsatz in Zeitschrift
B M51
B J20
B L20
B Organizational Justice
B Justicia
B M12
B Recruitment
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Sumario:Despite the rapid adoption of technology in human resource departments, there is little empirical work that examines the potential challenges of algorithmic decision-making in the recruitment process. In this paper, we take the perspective of job applicants and examine how they perceive the use of algorithms in selection and recruitment. Across four studies on Amazon Mechanical Turk, we show that people in the role of a job applicant perceive algorithm-driven recruitment processes as less fair compared to human only or algorithm-assisted human processes. This effect persists regardless of whether the outcome is favorable to the applicant or not. A potential mechanism underlying algorithm resistance is the belief that algorithms will not be able to recognize their uniqueness as a candidate. Although the use of algorithms has several benefits for organizations such as improved efficiency and bias reduction, our results highlight a potential cost of using them to screen potential employees during recruitment.
ISSN:1573-0697
Obras secundarias:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-022-05320-w