Evaluating the Application of Lean Six Sigma in the Creative Industry: The Case of a Spanish Company in an Islamic Country

The presence of cultural, creative and experiential projects in several Islamic countries evidences that the characterization of their main dimensions in diverse operational processes is a very interesting research question. From a comparative perspective, the application of Lean Six Sigma in the co...

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Bibliographic Details
Authors: Suárez, Luis Manuel Cerdá (Author) ; Vaquero, Martín García (Author)
Format: Electronic Article
Language:English
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Published: Ediciones Universidad Valladolid 2020
In: Journal of the sociology and theory of religion
Year: 2020, Volume: 9, Pages: 47-59
Further subjects:B Lean
B Six Sigma
B museo
B proceso de negocio
B Industria Creativa
Online Access: Presumably Free Access
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520 |a The presence of cultural, creative and experiential projects in several Islamic countries evidences that the characterization of their main dimensions in diverse operational processes is a very interesting research question. From a comparative perspective, the application of Lean Six Sigma in the context of cultural institutions and organizations shows the usefulness to intervene on certain variables at different levels of management performance. This paper aims: 1) to describe the characterization of Lean Six Sigma as a set of techniques providing positive outcomes in the creative industry; and 2) to evaluate empirically the main dimensions for success of these core processes at a museum in an Islamic country. Firstly, this research describes a review of those approaches and secondly a rigorous managerial process is presented and validated. The results and conclusions of this research are relevant in decisions of cultural policy, but also on the operational practice and management theory in the scope of this study. 
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