Quality in K-12 education: Parameters for world class achievement
It is widely believed by the American public that quality education is an unattainable goal in American elementary and secondary schools. A recent survey of twelfth grade students in the thirteen leading developed countries showed that American students ranked thirteenth. Another recent survey concl...
| Authors: | ; |
|---|---|
| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Journals Online & Print: | Drawer...
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| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Published: |
Proquest
1994
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| In: |
International journal of value-based management
Year: 1994, Volume: 7, Issue: 3, Pages: 275-291 |
| Further subjects: | B
Educational Environment
B Educational Quality B Total Quality B Service Organization B American Student |
| Online Access: |
Volltext (lizenzpflichtig) |
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| 520 | |a It is widely believed by the American public that quality education is an unattainable goal in American elementary and secondary schools. A recent survey of twelfth grade students in the thirteen leading developed countries showed that American students ranked thirteenth. Another recent survey concluded that 25 million of our citizens are functionally illiterate and that an additional 25 million have to update their skills and/or knowledge to remain competitive in today's marketplace., The federal government and some state governments have finally recognized the relatively poor condition of our present educational system and have set initiatives to corect the educational crisis that exists. The authors describe former President Bush's “America 2000: An Educational Strategy” and President Clinton's “GOALS 2000: Educate America”, both of which have desirable goals but lack an approach for reaching the target and fail to specify any type of accountability for non-achievement., The authors then compare the American education system to an industrial or service organization and attempt to define the “customer”. Once the “customer” is identified, Deming's principles for management are shown to apply to education as well as to manufacturing and other service organizations., In developing this paper, the authors focus on:, government, initiatives to improve the educational environment,, the views of leading experts on the applicability of total quality management concepts to education, and, the strides that have been made toward educational quality improvement by some schools., A case study describing the benefits which have resulted from implementation of a total quality system at an inner-city suburban New York City K-12 school is then presented. | ||
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