Religious Servicescape: Does Convenience Matter for Revisit Intentions and Positive Word of Mouth?

Umrah is an optional holy ritual that is highly rewarded when performed in the month of Ramadan. Hence, managing such an event is a challenging mission facing stakeholders. However, limited studies have examined the quality of services provided in the Umrah site (i.e., the Holy Mosque in the city of...

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Bibliographic Details
Authors: Alhothali, Ghada Talat (Author) ; Elgammal, Islam (Author) ; Mavondo, Felix (Author)
Format: Electronic Article
Language:English
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Published: Dublin Institute of Technology 2022
In: The international journal of religious tourism and pilgrimage
Year: 2022, Volume: 10, Issue: 1, Pages: 1-12
Standardized Subjects / Keyword chains:B Saudi Arabia / ʿUmra / Pilgrimage / Service offer / Pilgrim / Wellness / Return signal / Tourismusmarketing
IxTheo Classification:AD Sociology of religion; religious policy
AG Religious life; material religion
BJ Islam
KBL Near East and North Africa
Further subjects:B Saudi Arabia
B Umrah
B Kaaba
B religious servicescape
B service convenience
Online Access: Volltext (lizenzpflichtig)