Does Relationship Quality Matter in Consumer Ethical Decision Making? Evidence from China
This study explores the linear logic between consumer ethical beliefs (CEBs) and consumer unethical behavior (CUB) in a Chinese context. A relational view helps fill the belief–behavior gap by exploring the moderating role of relationship quality in reducing CUBs. Specifically, when consumers are mo...
| Κύριοι συγγραφείς: | ; ; |
|---|---|
| Τύπος μέσου: | Ηλεκτρονική πηγή Άρθρο |
| Γλώσσα: | Αγγλικά |
| Έλεγχος διαθεσιμότητας: | HBZ Gateway |
| Interlibrary Loan: | Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany) |
| Έκδοση: |
2009
|
| Στο/Στη: |
Journal of business ethics
Έτος: 2009, Τόμος: 88, Τεύχος: 3, Σελίδες: 483-496 |
| Άλλες λέξεις-κλειδιά: | B
consumer unethical behavior
B consumer ethical belief B Relationship quality |
| Διαθέσιμο Online: |
Volltext (lizenzpflichtig) |
MARC
| LEADER | 00000caa a22000002c 4500 | ||
|---|---|---|---|
| 001 | 1785671189 | ||
| 003 | DE-627 | ||
| 005 | 20250324051451.0 | ||
| 007 | cr uuu---uuuuu | ||
| 008 | 220112s2009 xx |||||o 00| ||eng c | ||
| 024 | 7 | |a 10.1007/s10551-009-0301-z |2 doi | |
| 035 | |a (DE-627)1785671189 | ||
| 035 | |a (DE-599)KXP1785671189 | ||
| 035 | |a (DE-He213)s10551-009-0301-z-e | ||
| 040 | |a DE-627 |b ger |c DE-627 |e rda | ||
| 041 | |a eng | ||
| 084 | |a 1 |2 ssgn | ||
| 100 | 1 | |8 1\p |e VerfasserIn |0 (DE-588)171764765 |0 (DE-627)062006320 |0 (DE-576)13253374X |4 aut |a Liu, Zhiqiang | |
| 109 | |a Liu, Zhiqiang |a Zhiqiang, Liu |a Liu Zhiqiang |a Liu, Z. | ||
| 245 | 1 | 0 | |a Does Relationship Quality Matter in Consumer Ethical Decision Making? Evidence from China |
| 264 | 1 | |c 2009 | |
| 336 | |a Text |b txt |2 rdacontent | ||
| 337 | |a Computermedien |b c |2 rdamedia | ||
| 338 | |a Online-Ressource |b cr |2 rdacarrier | ||
| 520 | |a This study explores the linear logic between consumer ethical beliefs (CEBs) and consumer unethical behavior (CUB) in a Chinese context. A relational view helps fill the belief–behavior gap by exploring the moderating role of relationship quality in reducing CUBs. Specifically, when consumers are more receptive to a set of actions that may be deemed inappropriate by moral principles, they are more likely to engage in unethical behaviors. However, when consumers perceive their misconduct as possibly damaging to the relationship developed with the seller, they tend to refrain from unethical behaviors. CEBs and relationship quality also combine to affect unethical behaviors. Although consumers find the misconduct acceptable according to their ethical beliefs, they become less likely to conduct the behavior if they have a close relationship with the seller. The results contribute to a better understanding of the simplistic logic that connects CEBs and their unethical behaviors and shed light on how close relationships with consumers help contain CUBs. | ||
| 650 | 4 | |a Relationship quality | |
| 650 | 4 | |a consumer unethical behavior | |
| 650 | 4 | |a consumer ethical belief | |
| 700 | 1 | |8 2\p |e VerfasserIn |0 (DE-588)1197138765 |0 (DE-627)1678933422 |0 (DE-576)316315702 |4 aut |a Zeng, Fue | |
| 700 | 1 | |8 3\p |e VerfasserIn |0 (DE-588)132452936 |0 (DE-627)521624045 |0 (DE-576)299155579 |4 aut |a Su, Chenting | |
| 773 | 0 | 8 | |i Enthalten in |t Journal of business ethics |d Dordrecht : Springer, 1982 |g 88(2009), 3, Seite 483-496 |h Online-Ressource |w (DE-627)270937129 |w (DE-600)1478688-6 |w (DE-576)121465284 |x 1573-0697 |7 nnas |
| 773 | 1 | 8 | |g volume:88 |g year:2009 |g number:3 |g pages:483-496 |
| 856 | 4 | 0 | |u https://doi.org/10.1007/s10551-009-0301-z |x Resolving-System |z lizenzpflichtig |3 Volltext |
| 883 | |8 1 |a cgwrk |d 20250301 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | ||
| 883 | |8 2 |a cgwrk |d 20250301 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | ||
| 883 | |8 3 |a cgwrk |d 20250301 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | ||
| 935 | |a mteo | ||
| 951 | |a AR | ||
| ELC | |a 1 | ||
| ITA | |a 1 |t 1 | ||
| LOK | |0 000 xxxxxcx a22 zn 4500 | ||
| LOK | |0 001 4033730087 | ||
| LOK | |0 003 DE-627 | ||
| LOK | |0 004 1785671189 | ||
| LOK | |0 005 20220112043929 | ||
| LOK | |0 008 220112||||||||||||||||ger||||||| | ||
| LOK | |0 035 |a (DE-Tue135)IxTheo#2021-12-30#35065D7746D3C0837FF4BE5A85EC0EC6F9698B31 | ||
| LOK | |0 040 |a DE-Tue135 |c DE-627 |d DE-Tue135 | ||
| LOK | |0 092 |o n | ||
| LOK | |0 852 |a DE-Tue135 | ||
| LOK | |0 852 1 |9 00 | ||
| LOK | |0 935 |a ixzs |a ixrk |a zota | ||
| ORI | |a SA-MARC-ixtheoa001.raw | ||
