The uses of moral talk: Why do managers talk ethics?

When managers use moral expressions in their communications, they do so for several, sometimes contradictory reasons. Based upon analyses of interviews with managers, this article examines seven distinctive uses of moral talk, sub-divided into three groupings: (1) managers use moral talk functionall...

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Bibliographic Details
Authors: Bird, Frederick (Author) ; Westley, Frances (Author) ; Waters, James A. (Author)
Format: Electronic Article
Language:English
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Published: Springer 1989
In: Journal of business ethics
Year: 1989, Volume: 8, Issue: 1, Pages: 75-89
Further subjects:B Moral Justification
B Practical Recommendation
B Relevant Norm
B Defend
B Economic Growth
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Summary:When managers use moral expressions in their communications, they do so for several, sometimes contradictory reasons. Based upon analyses of interviews with managers, this article examines seven distinctive uses of moral talk, sub-divided into three groupings: (1) managers use moral talk functionally to clarify issues, to propose and criticize moral justifications, and to cite relevant norms; (2) managers also use moral talk functionally to praise and to blame as well as to defend and criticize structures of authority; finally (3) managers use moral talk dysfunctionally to rationalize morally ambiguous behavior and to express frustrations. The article concludes with several practical recommendations.
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/BF00382019