RT Article
T1 Ethical Management in the Hotel Sector: Creating an Authentic Work Experience for Workers with Intellectual Disabilities
JF Journal of business ethics
VO 155
IS 3
SP 823
OP 835
A1 Meacham, Hannah
A1 Cavanagh, Jillian
A1 Bartram, Timothy
A1 Laing, Jennifer
LA English
PB Springer Science + Business Media B. V
YR 2019
UL https://ixtheo.de/Record/1785668269
AB The study examines the employment experience of workers with intellectual disability (WWID) in the hotel sector in Australia. Through a qualitative case study, we interviewed managers and WWID, and held focus groups with supervisors and colleagues at three hotels. We have used the theoretical framework of corporate social responsibility to investigate HR practices that create an ethical climate which promote authentic work experiences for WWID. The study found that participative work practices provide evidence of how WWID fit in at the workplace. When workers are confronted with work-related anxieties, the pragmatic nature of existential authenticity becomes a reality. Our findings reveal that managing workers ethically can lead to more authentic work experiences. In turn, this may promote social inclusion of WWID and improve their reported well-being.
K1 Well-being
K1 Social Inclusion
K1 Authenticity
K1 Workers
K1 Ethics
K1 CSR
K1 intellectual disability
DO 10.1007/s10551-017-3499-1