RT Article T1 “Apple: Good Business, Poor Citizen”: A Practitioner’s Response JF Journal of business ethics VO 151 IS 1 SP 13 OP 16 A1 Newkirk, David LA English YR 2018 UL https://ixtheo.de/Record/1785665359 AB This paper was written in response to Etzioni’s “Apple: Good Business Poor Citizen” (J Bus Ethics, 2016, doi:10.1007/s10551-016-3233-4). It argues that Etzioni is correct in seeing the recent conflict between Apple and the FBI over cracking the San Bernardino shooter’s iPhone as requiring that considerations of national security be balanced against the rights of those it might impact. There are nonetheless critical questions about one must still ask: whose rights are curbed, to what degree, and how does a society decide which side to favor? More attention needs to be paid to the privacy of other iPhone users and, importantly, the burden that hacking the phone might impose on Apple, either impairing its brand value or compromising its business potential. Finally, by asking ‘who judges the balance?’, it questions whether labeling Apple a poor citizen is premature, as they had only begun challenging the FBI’s judgment through the judicial process. K1 Amatai Etzioni K1 Stakeholder Theory K1 Privacy K1 National Security K1 Corporate rights K1 Communitarian Ethics DO 10.1007/s10551-016-3397-y