Markovic, S., Iglesias, O., Singh, J. J., & Sierra, V. (2018). How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality. Journal of business ethics, 148(4), 721-740. doi:10.1007/s10551-015-2985-6
Chicago Style (17th ed.) CitationMarkovic, Stefan, Oriol Iglesias, Jatinder Jit Singh, and Vicenta Sierra. "How Does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality." Journal of Business Ethics 148, no. 4 (2018): 721-740, https://doi.org/10.1007/s10551-015-2985-6.
MLA引文Markovic, Stefan, et al. "How Does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality." Journal of Business Ethics, vol. 148, no. 4, 2018, pp. 721-740, https://doi.org/10.1007/s10551-015-2985-6.