Do Ethical Social Media Communities Pay Off? An Exploratory Study of the Ability of Facebook Ethical Communities to Strengthen Consumers’ Ethical Consumption Behavior

It has been proposed that the social networking site Facebook is suitable for building communities and strengthening customer relationships, and also many organizations that promote ethical consumption have established online communities there. However, because of the newness of ethical online commu...

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Bibliographic Details
Authors: Gummerus, Johanna (Author) ; Liljander, Veronica (Author) ; Sihlman, Reija (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2017
In: Journal of business ethics
Year: 2017, Volume: 144, Issue: 3, Pages: 449-465
Further subjects:B Organizational commitment
B online community
B Ethical consumption
B Social media
B Consumer benefits
B Loyalty
Online Access: Volltext (JSTOR)
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