Is My Boss Really Listening to Me? The Impact of Perceived Supervisor Listening on Emotional Exhaustion, Turnover Intention, and Organizational Citizenship Behavior
Little is known empirically about the role of supervisor listening and the emotional conditions that listening facilitates. Having the opportunity to speak is only one part of the communication process between employees and supervisors. Employees also react to whether they perceive the supervisor as...
| Authors: | ; ; ; |
|---|---|
| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Interlibrary Loan: | Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany) |
| Published: |
2015
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| In: |
Journal of business ethics
Year: 2015, Volume: 130, Issue: 3, Pages: 509-524 |
| Further subjects: | B
Turnover intentions
B Supervisor listening B Emotional Exhaustion B Work affect B Affect-driven work outcomes B Organizational Citizenship Behavior |
| Online Access: |
Volltext (JSTOR) Volltext (lizenzpflichtig) |
