Assessing the Effects of Leadership Styles on Employees’ Outcomes in International Luxury Hotels

This study examines the effects of transformational, transactional, and non-transactional leadership on hotel employees’ outcomes including extra effort, perceived efficiency, and satisfaction with managers. Employees from eleven 4-star hotels in Spain provided the collected data. A series of statis...

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Bibliographic Details
Authors: Quintana, Teresa Aguiar (Author) ; Park, Sangwon (Author) ; Cabrera, Yasmina Araujo (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2015
In: Journal of business ethics
Year: 2015, Volume: 129, Issue: 2, Pages: 469-489
Further subjects:B Employee satisfaction with the leader
B Employee extra effort
B Leader effectiveness
B Transactional leadership
B Transformational Leadership
B Ownership of hotel properties
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