Procedural and Distributive Fairness: Determinants of Overall Price Fairness

The present research isolates the fairness assessment of the process used by the retailer to set a price, as well as the distributive fairness of the price compared to the price that others are offered, and examines the combined effect of procedural fairness and distributive fairness on overall pric...

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Bibliographische Detailangaben
VerfasserInnen: Ferguson, Jodie L. (Verfasst von) ; Ellen, Pam Scholder (Verfasst von) ; Bearden, William O. 1945- (Verfasst von)
Medienart: Elektronisch Aufsatz
Sprache:Englisch
Verfügbarkeit prüfen: HBZ Gateway
Fernleihe:Fernleihe für die Fachinformationsdienste
Veröffentlicht: 2014
In: Journal of business ethics
Jahr: 2014, Band: 121, Heft: 2, Seiten: 217-231
weitere Schlagwörter:B Negative word-of-mouth
B Procedural Fairness
B price fairness
B Distributive fairness
B Suspicion
B Pricing
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Beschreibung
Zusammenfassung:The present research isolates the fairness assessment of the process used by the retailer to set a price, as well as the distributive fairness of the price compared to the price that others are offered, and examines the combined effect of procedural fairness and distributive fairness on overall price fairness. Two experimental studies examine procedural and distributive fairness effects on overall price fairness. In study 1, procedural fairness and distributive fairness are manipulated and found to interact to bring about overall price fairness. In study 2, suspicion toward the seller is found to mediate the relationship between procedural fairness and overall price fairness when the price is disadvantageous.
ISSN:1573-0697
Enthält:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-013-1694-2