Please Accept My Sincerest Apologies: Examining Follower Reactions to Leader Apology

Recognizing gaps in our present understanding of leader apologies, this investigation examines how followers appraise leader apologies and how these perceptions impact work-related outcomes. Results indicate that followers who viewed their leader as trustworthy or caring before a leader wrongdoing w...

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Detalles Bibliográficos
Autores principales: Basford, Tessa E. (Autor) ; Offermann, Lynn R. (Autor) ; Behrend, Tara S. (Autor)
Tipo de documento: Electrónico Artículo
Lenguaje:Inglés
Verificar disponibilidad: HBZ Gateway
Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Publicado: 2014
En: Journal of business ethics
Año: 2014, Volumen: 119, Número: 1, Páginas: 99-117
Otras palabras clave:B Leadership
B Apology
B Followership
Acceso en línea: Volltext (JSTOR)
Volltext (lizenzpflichtig)