Please Accept My Sincerest Apologies: Examining Follower Reactions to Leader Apology
Recognizing gaps in our present understanding of leader apologies, this investigation examines how followers appraise leader apologies and how these perceptions impact work-related outcomes. Results indicate that followers who viewed their leader as trustworthy or caring before a leader wrongdoing w...
Authors: | ; ; |
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Format: | Electronic Article |
Language: | English |
Check availability: | HBZ Gateway |
Journals Online & Print: | |
Fernleihe: | Fernleihe für die Fachinformationsdienste |
Published: |
Springer
2014
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In: |
Journal of business ethics
Year: 2014, Volume: 119, Issue: 1, Pages: 99-117 |
Further subjects: | B
Leadership
B Apology B Followership |
Online Access: |
Volltext (JSTOR) Volltext (lizenzpflichtig) |